About
About

TeamPro is a UZ-based IT consulting and software development company founded in 2015. We are a team of 100 employees, including technical experts and BAs.

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Services

We handle complex business challenges building all types of custom and platform-based solutions and providing a comprehensive set of end-to-end IT services.

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Industries

To power businesses with a meaningful digital change, TeamPro’s team maintains a solid knowledge of trends, needs and challenges in more than 20 industries.

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All Topics

Testing and QA

IT Outsourcing

IT Consulting

Brand Book Development

Python

Application Services

Data Analytics

CRM

Cybersecurity

Web Portals

UI/UX Design

Infrastructure Services

Managed IT Services

Development of Bots for Facebook Telegram

Bitrix24

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How to Establish Effective Tier 2 Help Desk

ScienceSoft overviews tier 2 help desk support: specifics, typical tasks, agents’ qualifications, and the benefits of tier 2 help desk outsourcing.

By Smart Software

16-02-2021

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Benefits of Tier 1 Help Desk for Employees and Clients

Learn about the specifics of tier 1 help desk, the main issues resolved at this support level, and the benefits of outsourcing it.

By Smart Software

18-02-2021

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Help Desk Performance Metrics: The Most Important KPIs to Track

Learn the benefits of tracking and analyzing help desk performance metrics to improve customer service and find out the most important KPIs to measure.

By Smart Software

19-02-2021